On February 2, 2023, NERC announced that the NERC Alert System is being completely updated. Actions on the part of all NERC Alert System Users will be necessary to ensure access to the new system.
Please see the below NERC email regarding an upcoming major update to the NERC Alert System. If you have a NERC Alert Login, we highly encourage you to log on to the current system and make a note of your current password as you will need it to log on to the new system for the first time.
Prior to the rollout (which is expected to be in the 3rd week of February), you will also need to install the Microsoft Authenticator App to your mobile device. NERC will be sending out more detailed instructions before the official rollout.
NERC Email Text:
Hello NERC Alert System User,
In the next few weeks, the NERC Alert System will be undergoing a major upgrade. Among the new items to look for include:
Refreshed User Interface – expect to see an upgraded user interface featuring more streamlined functionality
- We will be eliminating the “Company Officer” role and the “View Reports” section
- If you are responsible for multiple entities, you will be able to acknowledge and approve responses in groups instead of individually
Multi-Factor Authentication – the login process will require a mobile device with the Microsoft Authenticator App installed
- Please note your current NERC Alert password in advance of the upgrade! You will need it the first time you log onto the new system
- Install the Microsoft Authenticator app to your mobile device now to save time
We are tentatively planning to roll out the new system in the 3rd week of February. Watch out for emails with instructions on logging into and using the new system.
Please treat all emails and instructions related to the NERC Alert system as confidential and restricted to users of the system.
Please contact firstname.lastname@example.org with any questions or comments about the upgrade.